About Dallas-Fort Worth International Airport (DFW)

Serving the cities of Dallas and Fort Worth, Dallas-Fort Worth International Airport is the largest airport in Texas and is one of the busiest in the world. Our guide to the airport includes useful contact details and information on airport facilities, as well as transportation and accommodation options.

Information:

Multilingual information boards can be found throughout Dallas-Fort Worth International Airport. In addition, interactive visitor information centres are located near the baggage reclaim areas, providing information about the airport and public transportation.

DFW Airport Ambassadors, who are stationed throughout all terminals, provide assistance, including directing passengers to connecting flights, baggage reclaim and other airport facilities. Allways Meet and Greet services are available for passengers connecting, departing or arriving at DFW. A complete list of services and pricing can be found on the Allways website (www.allwaysvip.com/).

Website:

Driving directions:

There are airport connections from the south on Route 183, or from the north on highways 114 or Interstate 635. All exits are on the left.

From central Dallas, head north on Interstate 35E, continue (northwest) on Route 183, turn off onto Ramp DFW Airport, and then continue (north) on International Parkway North toll road. The driving time from central Dallas is approximately 30 minutes.

From central Fort Worth, follow Route 121 (Airport Freeway) then Route 183 all the way to the International Parkway junction. International Parkway leads directly to the airport. The journey from central Fort Worth should take approximately 30 minutes.

Transfer between terminals:

The airport train, Skylink, connects the terminals at Dallas-Fort Worth International Airport, transporting passengers between the terminals with a journey time averaging around five minutes. It’s a maximum of nine minutes between the farthest terminals.

Transportation between terminals from the public area is available with Terminal Link, a free shuttle bus service that leaves every 10 minutes.

Public Transport

Public transport road:

Shuttle: Go Yellow Checker shuttle buses (tel: +1 214 841 1900 or +1 817 267 5150; www.yellowcheckershuttle.com) serve various destinations, including major hotels in Dallas and Fort Worth. A number of other shuttle services are also available.

Taxi: Taxis are readily available outside Dallas-Fort Worth International Airport, on the lower level of Terminals A, B, C, D and E between 0800 and midnight.

Public transport rail:

Rail: Trinity Railway Express (tel: +1 817 215 8600; www.trinityrailwayexpress.org) offers direct connections to a number of stations in both Dallas and Fort Worth from 0500-2300, Monday to Saturday. The journey time to downtown Dallas and Fort Worth is around 45 minutes and the one-way fare is US$2.50. Shuttles connect the station and the terminals and are free for passengers holding a valid air ticket.

DART (tel: +1 214 979 1111; www.dart.org) rail services operate from the dedicated DFW Airport Station (on the Orange Line), located between terminals A and B. The fare for a midday pass (0930-1430) costs $2.00, while a day-pass is priced at $6.00.

Terminal facilities

Money:

Dallas-Fort Worth International Airport has multiple ATMs and bureaux de changes within the terminal buildings.

Food:

There are over 70 food and drink outlets at Dallas-Fort Worth International Airport, ranging from snack bars and fast food counters to à la carte dining establishments, including a high-end restaurant in the Grand Hyatt hotel (tel: +1 972 973 1234; www.hyatt.com).

Shopping:

There are over 50 shops offering everything from cosmetics and drinks to Texan souvenirs (think cowboy hats). Duty-free shopping is available to international passengers in Terminal D.

Luggage:

Luggage trolleys are available throughout all terminals. Luggage lockers are not available. For lost and found services, contact the Travelers Aid desk (tel: +1 972 973 4420).

Other:

Other facilities at Dallas-Fort Worth International Airport include hair salons, children’s play areas, spas, showers, and shoeshine services. Interfaith worship centres can be found in all terminals.

Airport facilities

Conference and business:

24-hour business centres are located in Terminals A, B, C and E as well as at Skylink stations. These feature work counters, semi-private workstations, Internet access, and phone charging outlets at each seat. The private workstations feature computers, TDD telephones, fax, printing and Internet access.

Additionally, the business centre located in the on-site Grand Hyatt hotel (tel: +1 972 973 1234; www.hyatt.com) offers a range of business services plus meeting rooms and an exhibition hall.

Communication Facilities:

Free Wi-Fi internet access is available throughout the airport. Postal facilities are also available in all terminals.

Disabled facilities:

Within the terminals, there are TTY telephones, amplified receivers and lowered telephones.

Wheelchairs are available from individual airlines in each terminal: passengers should request any special assistance from their airline prior to travel. There is disabled parking available in all car parks and the inter-terminal Terminal Link vans are wheelchair accessible.

Car parking:

Short-stay car parks are located next to each terminal. Express car parks are situated slightly further away and are served by a shuttle service. Long-term, economy parking is available at remote sites, also serviced by the free airport shuttle buses. For further information on car parking, telephone the information line (tel: +1 972 973 4840). Valet parking (tel: +1 972 574 2400) is also available. Prepaid parking is also available; bookings can be made on the airport website.

Car rental:

The car hire centre is a 10-minute shuttle ride from Dallas-Fort Worth International Airport; shuttles depart from the lower level of each terminal and courtesy telephones are located in the baggage reclaim area. Car hire companies including Alamo, Avis, Budget, Enterprise, EZ Rent, Hertz, National, Sixt and Thrifty are all represented.