About Norman Y. Mineta San Jose International Airport (SJC)

Norman Y. Mineta San Jose International Airport, known colloquially as Silicon Valley Airport, is located in the heart of Silicon Valley, a short drive away from downtown San Jose. Our guide to the airport includes information on facilities, public transport and nearby hotels.

Information:

Information desks are located in the baggage claim areas of Terminals A and B. Courtesy telephones for assistance are situated throughout the terminals.

Website:

Driving directions:

From San Jose, head north on CA-87/Guadalupe Parkway and turn left onto Airport Parkway.

From San Francisco, take US Route 101 southbound; turn off at the ‘CA-87/Guadalupe Parkway’ exit, then turn onto Airport Parkway.

From Santa Cruz, start on CA-17 North (which becomes Interstate 880) and take the ‘US Route 101 North’ exit towards San Francisco. Then merge onto US Route 101 North and take the ‘Brokaw Road’ exit on the right towards First Street, which leads onto Airport Parkway.

Transfer between terminals:

A free shuttle bus service runs between Terminals A and B and all car parks.

Public Transport

Public transport road:

Bus:  Scheduled bus services include Valley Transportation Authority (tel: +1 408 321 2300; www.vta.org) buses to Santa Clara County, Santa Cruz and Monterey.

Shuttle:  Shuttles depart from both terminals. A number of operators offer door-to-door services. Contact details for each of these companies are available on the airport’s website.

Taxi:: A number of companies provide taxis on demand or pre-arranged – the airport's website has a comprehensive list of companies serving the airport.

Public transport rail:

Rail: The free VTA Airport Flyer no.10 shuttle bus (tel: +1 408 321 2300; www.vta.org) runs a continuous loop between Norman Y. Mineta San Jose International Airport, Santa Clara Caltrain station and the San Jose Metro/Airport LRT station. From here, there are excellent BART (tel: +1 510 441 2278; www.bart.gov), Caltrain (tel: +1 800 660 4287; www.caltrain.com) and Amtrak (tel: +1 408 287 7462; www.amtrak.com) light rail and metro train routes to destinations across the Bay Area.

Terminal facilities

Money:

ATMs are available close to gates 6, 10, 13, 15, 19, 26 and in baggage claim. Bureaux de change are located in the Terminal A baggage claim area and in the International Arrivals building, post-security across from Gate 15.

Food:

There are numerous cafés, bars, snack bars and restaurants at Norman Y. Mineta San Jose International Airport. These can be found in both terminals and include a German microbrewery bar, Japanese restaurant and a Mexican diner, as well as those offering local cuisine.

Shopping:

There are a number of shops at Norman Y. Mineta San Jose International Airport, including gift shops, newsstands and bookshops.

Luggage:

A lost property office (tel: +1 408 392 3559) is situated between Terminals A and B and is open Monday to Friday from 0800 to 1700. Luggage trolleys are available for a fee.

Other:

Other facilities at Norman Y. Mineta San Jose International Airport include baby-change and nursing rooms, pet relief areas outside north of the ticketing area, public art displays, and AED units (defibrillators).

Airport facilities

Conference and business:

The Club at SJC is a VIP lounge located in Terminal A. It offers complimentary snacks, free beverages (alcoholic and non-alcoholic), shower facilities and a business centre equipped with PCs, colour printers, high speed Wi-Fi and a conference room. The lounge is open to all passengers for a fee of US$40 per day. Private meeting space is also available for an additional fee.

The Doubletree by Hilton Hotel San Jose (tel: +1 408 453 4000; doubletree3.hilton.com) adjacent to the airport has extensive conference facilities, including ballrooms, conference venues and meeting rooms, Audiovisual equipment hire and a business centre are also available here.

Communication Facilities:

Free Wi-Fi internet access is available throughout Norman Y. Mineta San Jose International Airport. Postal facilities can be found in both terminals. Courtesy telephones, for airport enquiries, and public telephones can be found throughout the terminals.

Disabled facilities:

Facilities for disabled travellers include lifts, disabled toilets and TTY telephones. Wheelchair assistance can be provided by Sky Caps – passengers requiring wheelchairs and special assistance should inform their airline prior to travel. Disabled parking is available in Hourly Lot 2 (Terminal A) and Hourly Lot 3 (Terminal B) car parks.

Car parking:

Short-term parking is available directly opposite both terminals and adjacent to Terminal B. There is one economy long-term car park near Terminal A, with shuttle services to both terminals. Free courtesy shuttles operate a continuous loop of the two terminals and long-term car parks. For current parking availability, call: +1 408 441 5570.

There are bicycle racks next to the Terminal A short-term car park. A ‘cell phone lot’ is free for drivers awaiting arriving passengers.

Car rental:

Car hire companies at Norman Y. Mineta San Jose International Airport include: Alamo, Avis, Budget, Dollar, Enterprise, Fox, Hertz, National, Payless, Sixt, Thrifty and Zipcar. The Rental Car Centre is immediately opposite Terminal B, while a shuttle bus runs from Terminal A.