About London City Airport (LCY)

One of London’s six airports with international connections, London City Airport is the closest to the City of London. Our London City Airport guide includes airport contact details, information on terminal facilities, public transport and nearby accommodation options.

Information:

The airport information desk (tel: +44 20 7646 0000) is located near the entrance to the terminal, on the left.

Website:

Driving directions:

Passengers travelling from the West End of London can use the eastbound Limehouse link tunnel. London City Airport can also be accessed from north London via the North Circular Road (A406), from south London via the Blackwall Tunnel, from east London via the A13 and from the M11 via the A406 (North Circular). The drive time to central London is approximately 30 minutes, depending on your exact destination and traffic conditions.

Public Transport

Public transport road:

Bus: Local bus 473 links London City Airport to Stratford and North Woolwich (from which London Underground stations are available), while buses 300 and 474 serve Canning Town (tel: +44 343 222 1234; www.tfl.gov.uk). A single bus ride costs £1.50, but it’s worth noting you can no longer pay for buses with cash, only a contactless debit card, purchased Day Travelcard or electronic Oyster Card can be used.

Shuttle: A payable daily shuttle bus service runs every 30 minutes to a number of hotels in the area.

Taxi: A taxi stand with licensed black taxis is located directly outside the terminal building. Metered fares to central London are approximately £25-30, depending on traffic conditions and the exact destination.

Public transport rail:

Light rail: Docklands Light Railway (DLR) (tel: +44 343 222 1234; www.tfl.gov.uk) services run from London City Airport DLR station, which is next to the terminal building. Trains run every eight to 15 minutes, and take 22 minutes to reach Bank station (fare: £4.80). Fares on the DLR and London Underground are substantially reduced when using an electronic Oyster Card, which can be purchased at any London Underground ticket office. The nearest London Underground connection is Canning Town (Jubilee Line), which is seven minutes via the DLR from the airport.

Terminal facilities

Money:

Bureaux de change and ATMs are located within the terminal building, both before and after the security screening area.

Food:

Sandwich and coffee outlets can be found in the public area, while restaurants and cafés are located airside. There is also a bar in the departures area.

Shopping:

There are several shops at London City Airport, including a newsagents/bookshop, a jewellery and watch retailer, and a tax- and duty-free shop for travellers leaving the EU. A collection service is available for returning shoppers.

Luggage:

There is a left-luggage service available at the airport, along with a lost property service (tel: +44 20 7646 0000) that can help with misplaced items in the terminal area.

Other:

Other available facilities at London City Airport include a complimentary shoeshine service, situated next to the information desk. Although not a facility, it’s also worth noting that London City Airport runs a silent airport policy, meaning announcements over the speakers are only used in the case of bad weather or an emergency.

Airport facilities

Conference and business:

There are currently no meeting or business facilities in the airport itself, however these services are available at a number of nearby hotels, including, the Novotel London Excel (tel: +44 20 7660 0677; www.novotel.com), which has conference space for up to 70 delegates. London City Airport is also just a short taxi or DLR ride from the ExCeL exhibition centre (tel: +44 20 7069 5000; www.excel-london.co.uk).

Communication Facilities:

Free Wi-Fi internet access is available throughout London City Airport; there are also internet kiosks in Departures. A post box is located in Arrivals.

Disabled facilities:

The terminal is fully accessible to disabled passengers. Travellers are requested to contact their airline in advance for aircraft boarding assistance. Airport shuttle buses have dedicated facilities for disabled passengers and there are car parking spaces allocated close to the terminal building for disabled travellers.

Car parking:

The main long- and short-stay car parks are next to the terminal. There is also a business car park. Parking can be pre-booked at a discount via the airport website. Valet parking is also available from Monday to Friday.

Car rental:

Car hire companies located at London City Airport include: Avis, Budget, Europcar, and Hertz. Car hire desks are located next to the terminal building.