About Austin-Bergstrom International Airport (AUS)

Austin-Bergstrom International Airport, which serves Texas's capital city Austin, is one of the busiest airports in the state. Our Austin-Bergstrom International Airport guide includes details of terminal facilities, public transportation routes and nearby accommodation options.

Information:

Information desks are located in the baggage reclaim area. Staff at the desk assist passengers with taxi and shuttle services and offer help with other inquiries. Volunteer 'Airport Ambassadors' are available to provide general assistance at various points within the terminal.

Website:

Driving directions:

From central Austin, take E Cesar Chavez Street, then use any lane to take the ramp onto Airport Boulevard. Use the left 2 lanes to take the TX-71 E ramp to the aiport, then drive down Presidential Boulevard to the terminal building. The total drive time is approximately 20 minutes.

Transfer between terminals:

 A shuttle runs between the two terminals.

Public Transport

Public transport road:

Bus: Route 100, operated by Capital Metro (tel: +1 512 474 1200; www.capmetro.org), runs between Austin-Bergstrom International Airport and central Austin (journey time: 30 minutes; fare is US $1.25).

Shuttle: Super Shuttle (tel: +1 800 258 3826; www.supershuttle.com) runs minibus services to and from Austin-Bergstrom International Airport. Tickets can be purchased from the counter on the baggage reclaim level of the airport or online.

Taxi: Companies serving Austin-Bergstrom International Airport include Yellow Cab (tel: +1 512 452 9999; www.yellowcabaustin.com), Lone Star Cab (tel: +1 512 836 4900; www.lonestarcabaustin.com), and Austin Cab (tel: +1 512 478 2222). The journey time to central Austin is around 20 minutes, and the minimum fare for customers is US $12.30.

Terminal facilities

Money:

ATMs are located throughout out the airport. Currency exchange services are available from Travelex.

Food:

There are numerous cafés, bars and restaurants at Austin-Bergstrom International Airport. Among the options are a sports bar and a Tex-Mex eatery.

Shopping:

The terminal building offers a range of stores, which includes newsagents, bookshops, and souvenir outlets selling T-shirts and other branded items.

Luggage:

A lost and found service (tel: +1 512 530 6943) is on hand to handle queries regarding lost items in the terminal. Baggage trolleys are also available.

Other:

Other facilities at the airport include shoeshine stations, situated at various points throughout the terminal, and massage booths. A selection of live music venues, featuring regular performances from local acts, are also located in the terminal.

Airport facilities

Conference and business:

There is no designated space for business purposes within the airport. However, the on-site Hilton Austin Airport (tel: +1 512 385 6767; www3.hilton.com) has 18 meeting rooms equipped for conferences and board meetings, as well as a 24-hour business centre and additional event spaces.

Communication Facilities:

Enjoy complimentary Wi-Fi access for the first two hours of usage at the airport. There is also a postbox and stamp vending machine in the terminal.

Disabled facilities:

Facilities for disabled passengers include lifts, adapted toilets, and accessible ticket counters. There are also videophones within the terminal building for those with hearing and speech impairments.

A wheelchair service is available from the curb to the aircraft, but passengers should still inform their airline of any special assistance prior to travel.

Disabled parking spaces are located either close to lifts in the car parks or within close proximity of shuttle bus stops, and shuttle buses are suitable for wheelchair users.

Car parking:

There is plenty of space for parking at the airport. Valet services, long-term car parking options, short-term car parks, and a cell phone parking lot for drivers picking up passengers. Shuttles link the terminal to the economy car park. Information on rates and bookings is available from the airport parking office (tel: +1 512 530 3300).

Car rental:

Car hire companies at the airport include Avis, Budget, Dollar, Enterprise, Hertz, Payless, Thrifty, E-Z, FOX, and National. Access to the rental car facility is through the parking garage, and check in is on the upper level.