About Abu Dhabi Zayed International Airport (AUH)

The United Arab Emirates (UAE) is a federation comprising seven emirates: Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah, and Umm Al Quwain. Abu Dhabi is the capital and is home to the Abu Dhabi Zayed International Airport, a critical transportation hub in the region. The airport is pivotal for travellers and operates as the main base for Etihad Airways, which has been rapidly expanding its global reach. This guide to Abu Dhabi Zayed International Airport will provide detailed information on terminal facilities, options for public transport access, and a selection of accommodations near the airport.

Information:

Information desks are located in Terminal A. Alternatively, passengers can also call +971 2 505 5555 and speak to a representative.

Website:

Driving directions:

Abu Dhabi Zayed International Airport boasts convenient access via the E10 Highway. This major route begins near the scenic Corniche area and continues directly to Yas Island, making the journey to the airport straightforward for both residents and visitors alike.

Transfer between terminals:

Note 1: Abu Dhabi Zayed International Airport technically has four terminals; however, all flights are managed through Terminal A as of January 2024. Terminals 1 and 2 are not operational, and Terminal 3 is held in reserve. As a result, passengers do not need to consider terminal transfers when navigating the airport.

Public Transport

Public transport road:

Bus: At the Abu Dhabi Airport Bus Stop (GPS coordinates: 24.4265, 54.6452), passengers have multiple bus lines at their disposal. Options include line A1 to Al Zahiyah, A2 to Khalifa Street, A10 to MBZ City Bus Station, A15 to the Cargo Terminal, A40 to Al Shahama Bus Station, K4 to Khalifa City, and N2 back to Al Zahiyah. Tickets are available directly from the bus driver, with fares payable in UAE Dirham (AED).

Taxi: For direct transport, metered taxis are readily available outside the Arrivals Hall in Terminal A. The initial charge is AED 25, with an additional AED 1.6 or AED 1.69 per km for the first 50 km. A typical taxi fare to downtown Abu Dhabi is approximately AED 80.

Terminal facilities

Money:

There are many banks, ATMs and currency exchange counters throughout Terminal A.

Food:

There is a fantastic selection of cafés and restaurants after security. As of January 2024, there is also a Prosecco bar.

Shopping:

Abu Dhabi Zayed International Airport offers an extensive selection of retail options, featuring an array of luxury fashion brands for the discerning shopper. The airport's duty-free area, particularly noted for its sizeable selection, is located near Pier D, beyond the security checkpoint. Travelers can find a variety of sought-after items, including cosmetics and fragrances, all available for purchase free of duty.

Luggage:

Complimentary luggage trolleys and paid porter services are readily available for passenger convenience.

Baggage storage facilities are on Level 0 of the Arrivals Concourse.

If you have misplaced items before security, please contact +971 509098163 or visit the information counter on Level 0, Arrivals Concourse. For items lost after security checkpoints, call +971 509098168 or approach the counter on Level 3, near Le Club Duty Free.

Abu Dhabi Zayed International Airport is the principal hub for Etihad Airways. Passengers on Etihad flights arriving in Abu Dhabi can report lost items using this form.

Should you lose baggage or personal items on flights operated by other carriers, it is advised to communicate with the respective airline for assistance directly.

Other:

Male and female prayer rooms, designated smoking rooms (in the centre of each pier), baby changing rooms and shower facilities are also available.

Airport facilities

Conference and business:

Abu Dhabi Zayed International Airport has five VIP lounges, many of which offer basic business services.

Communication Facilities:

Free Wi-Fi is available to all passengers.

Disabled facilities:

Abu Dhabi Zayed International Airport has lifts, ramps, and adapted toilets for passengers with reduced mobility.

Travellers requiring special arrangements should contact the airline in advance of travel.

Car parking:

Terminal A has hourly and short-term parking.

Car rental:

Avis, Dollar, Europcar, Hertz, and Thrifty are all represented on Level Mezzanine (above Arrivals and below Departures) in Terminal A.